Who we are
Smith Dawson Solicitors use and are responsible for certain personal information about you. We are regulated by the General Data Protection Regulations.
Information we collect and use
In acting for you we will collect personal information that you provide. This may consist of name, address, phone number and email address.
How we use your personal information
We use the information simply in order to contact you and keep you informed as to progress on your matter.
Sharing your personal information
We will not share your personal information with anyone unless we are obliged by law to do so. This will include providing information to the Legal Aid Agency, the National Taxing Team, our Accountants and the Solicitors Regulation Authority. Each of those third parties have safeguards in place designed to ensure your privacy rights.
How long your personal information will be kept
We will hold your personal information for no longer than necessary.
Under the General Data Protection Regulations you have a number of important rights which include:-
1. Access to your personal information
2. Require us to correct any mistakes in your information which we hold
3. Require us to erase personal information concerning you in certain situations
4. Object at any time to the processing of information concerning you for direct marketing
For further information please refer to the guidance from the UK Information Commissioners Office on individuals rights under the General Data Protection Regulations.
If you would like to exercise any of your rights then you must contact us with full details.
Finally we confirm that we have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in any unauthorised way. Access to your personal information is limited to those who have a genuine business need to know it. Those that process your information are subject to a duty of confidentiality.
If there are any suspected data security breaches involving your personal information you will be notified as will the Regulator where we are legally required to do so.
Our complaints procedure is detailed in our client care letter.